I sincerely hope to receive a favourable reply inside the following few days, so I am able to continue on using American Airlines for my travel.
On seven/eighteen/14 my spouse And that i ended up on the flight 67 from BCN to Jfk. We boarded the aircraft and located that it had no wifi or entertainment selections in the seat. If the food was served we asked the flight attendant Should the meal experienced any peppers(the vegetable) in it because the “rooster†and other elements had been unrecognizable. My husband is highly allergic to peppers and he had to be selected there have been none. The attendant claimed she had no idea of just what the food substances have been in either collection so he didn't take in. How difficult wouldn't it be to your catering dept to send out a listing of components for this kind of difficulty? The plane by itself was previous and warn on The within. When acquired about the aircraft, the mentor area smelled of fecal issue and it took really a while for that scent to dissipate.
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After i received into the complimentary lodge that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were out there on USAIR. She instructed me there were no open up seats on any with the early USAIR flights. I had been online and could see that there were accessible flights. I basically booked a flight to prove it to her.
LIES. American Airways has lied to me repeatedly. My bag didn't arrive with the airport. I was looking ahead to an prolonged timeframe for the carousel and no baggage came out for my flight. Nor did any one in the baggage Place of work that experienced a clear check out of your carousel arrive out to convey nothing at all can be coming. I checked on the Business office and they then claimed there was NO Rationale why my suitcase shouldn’t have arrived. They have been to send out my suitcase to me at my hotel. At 2:24 PM I received a cellphone get in touch with from the recorded message expressing my bag was picked up and might be delivered within just 6 several hours. LIE. I called the delayed baggage variety and was told it had been picked up at three PM and might be shipped in 6 hrs. LIE. I checked on-line this evening and it mentioned it was picked up at 3 PM and would be shipped in 6 several hours. LIE.
AA shed my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and when I lodged a grievance they gave me a file locator to check standing. It took 3 times to obtain my baggage and I needed to travel to Panama City Aprt to have my baggage just after Tallahassee Aprt obtained it and sent it to Atlanta then to PC by Delta.
we normally fly united. often. lately, having said that, we had the opportunity to purchase a A lot lower fare on the web through american Airways. now i see why it was reduce — client service was atrocious, the website didn’t perform correctly, and i lost out on a fantastic offer.
Charlestown to Akron worst boarding working experience ever. Gate 38 b. A greyhound bus terminal is best run. Superior luck with your new Occupations
What I desire to check with from American Airlines is is it possible to men you should waive this payment for us. I am aware I termed in these days and compensated different, but if you men can remember to help us out, that might suggest a great deal for our relatives During this holiday break.
I flew on American airlines for The 1st time and very last. our luggage was broken with black grease on it big hunks out on the handles and wheels. your plane was soiled and very unpleasant. the flight crew wasn't welcoming in any respect. My granddaughter was with me and is particularly about 6ft tall no space for her legs and person laid back in her seat and he or content she could not transfer in the least in her seat.
Hi，I needed to check with questions on bring a cat within the U.S. to China, so I termed your Chinese service. The girl identified as Annie picked my phone. I questioned my issue and she or he reported †there is not any way†I reported a person advised me it is possible. She claimed †These are lying†she did not give me any rationalization. I decided to connect with once more, An additional girl answered my simply call.
No gate supervisor on scene. Even now not telling the crowd on the gate a detail. When. I requested was informed the flight experienced boarded but not taken off. But no clarification regarding why. It’s not a weather factor and the flight has actually been recreated.
I had been delayed on Monday feb fifteenth 2 times in advance of remaining cancelled and bumped to Tuesday. When I was pissed off I understood. Then at 10:30pm I have a text declaring my Tuesday flight was cancelled till Wednesday.
I am astonished at the lack of consumer service at American Airways. I was a flight attendant for 30 yrs and took wonderful delight while in the education I acquired from American. Over a recent excursion I viewed a passenger and agent argue about which a person was ruder. There is no evident enforcement of grooming principles anywhere in the corporate.